.. _int-getting-help:

Getting Help
============

To request the opening of an account, software installation, or general support on HPC, DataDepot, and most of our services, please open a ticket on

`WVU Research Computing - HPC HelpDesk <https://helpdesk.hpc.wvu.edu>`_

.. image:: /_static/helpdesk-td.png

Fill out the subject field, select a help topic, and fill out all the mandatory fields.

.. image:: /_static/helpdesk-ticket-td.png

Once all relevant information is provided, click on *Request* and your request will be submitted to the WVU-RC for processing.